Company & legal information
Cash Up — Programme Information
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The following is the proposed UAE programme design. It does not mean the UAE programme is live or create a current right to a bonus.
UAE service launch in preparation. Payment and wallet functionality remains subject to applicable regulatory requirements and payment partner approval.
headoffice@sorpa.ae1. SORPA Plus
The described Plus programme adds Cash Up of 5% to an eligible top-up and is intended for programme-eligible green- and red-tagged merchants with commercial discounts of 10–15%. The merchant and programme conditions must be shown before use.
2. SORPA Extra
The described Extra programme adds Cash Up of 10% to an eligible top-up. Extra is intended for the relevant green-tagged merchants with discounts from 20%; some participating offers may be 25%, 30% or 40%. These are programme parameters, not a promise of every offer at every merchant.
3. Accrual and use
Cash Up is promotional value intended for purchases with eligible merchants. Illustrations show the stated percentage applied to the top-up; final conditions and availability will be disclosed before activation. No additional bonus expiry, maximum amount or fee is set by this notice.
4. Cancellations and returns
Final rules must explain cancellation of a top-up, reversal of a merchant payment and any proportional bonus adjustment. They must distinguish paid funds from bonuses and respect mandatory refund and consumer rights.
5. Programme changes
Programme changes or termination will require clear communication and treatment of accrued rights in accordance with applicable law and final agreed terms. No unrestricted right to remove balances is claimed.